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Privacy Policy for Fest Biergarten

 

Your Privacy is Important to Us

 

At Fest Biergarten, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information.  

 

Information We Collect

 

We may collect the following types of personal information:

 

Personal Information: Name, address, phone number, email address  

Payment Information: Credit card information, billing address

Purchase History: Items purchased, frequency of visits

Preferences: Food preferences, drink preferences

Social Media Information: Information you provide through our social media channels (Facebook, Instagram)

How We Collect Information

 

We collect information through the following methods:

 

Directly from You: When you make a reservation, place an order, or sign up for our rewards program.

Through Our Website and Mobile App: When you visit our website or use our mobile app.

Through Social Media: When you interact with us on social media platforms.

How We Use Your Information

 

We use your personal information for the following purposes:

 

Processing Orders: To fulfill your orders and process payments.

Providing Customer Service: To respond to your inquiries and resolve issues.

Improving Our Services: To analyze customer behavior and preferences to improve our offerings.

Marketing and Promotions: To send you promotional emails, SMS messages, and other marketing communications.

 

SMS Terms and Conditions:

Fest Biergarten

End users will opt-in to receive recurring promotional offers via text message for participating restaurant.

Recurring messages, Message and Data Rates May Apply. Reply STOP to stop. Reply HELP for info or send us an email at email or call us at phone.

BRAND NAME– TFN (TBD waiting to hear back from CISCO)

 

Rewards Program: To manage your participation in our rewards program.

 

We may share your personal information with the following third parties:

 

Payment Processors: To process your payments.

Service Providers: To assist us with various services, such as marketing, analytics, and customer support.

Legal Authorities: To comply with legal obligations or law enforcement requests.

Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

 

Your Rights

 

You have the right to:

 

Access your personal information.  

Correct any inaccuracies in your personal information.

Request the erasure of your personal information.

Object to the processing of your personal information.  

Restrict the processing of your personal information.

Data portability: Receive your personal information in a structured, commonly used, and machine-readable format.  

Contact Us

 

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:  

 

feedback@festva.com

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any material changes.

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